Customer Service

As of January 26, 2017, F+W is no longer the vendor of record for Adams Media (including sub-imprints Tyrus Books, Crimson Books, and Merit Press) and HOW Books titles in the US, Canada and throughout the international market.

Simon & Schuster will be the new vendor of record and will be providing both sales and distribution services for these products.

Please see the links below for an electronic copy of the transition letter to F+W Booksellers, and a complete product listing of the titles affected by the change to assist with future ordering, returns, invoices, remittances, claims, and contact information.

Click here to view Adams Media and HOW Books Vendor of Record Transition Letter to Accounts

Click here to view a listing of Products affected by Vendor of Record Change


Trade Accounts
Call 1.800.289.0963
Email fw_cin_orders@fwmedia.com

Carry the bestselling titles from F+W in your store! Click here to view our current catalogs

NOTE: Declared OP titles: Click here to view the list of Out of Print titles effective January 15, 2016

Returns will continue to be accepted through July 31, 2016.  F+W will not extend credit nor return to the customer any stock that is received after the OP Notification deadline date.

Antique Trader, David & Charles, Family Tree, Fons & Porter, IMPACT, Interweave, Krause Publications, North Light Books, Popular Woodworking, Sky & Telescope, Warman’s, Writer’s Digest Books, and SewandSo are all imprints of F+W.

Send all U.S. returns to:

F+W Media, Inc.
c/o Aero Fulfillment Services
6023 Union Centre Blvd.
Fairfield, OH 45014

Send all Canadian returns to:

F+W Media, Inc.
c/o Fraser Direct
100 Armstrong Avenue
Georgetown, Ontario L7G 5S4

Please email contact_us@fwmedia.com or contact your Sales Representative with any questions. Thank you.

 


 

Consumer Orders
Call 1.800.258.0929 for both orders and questions
Email consumerordersdirect@fwmedia.com

 


 

Advertising
Please visit our Partner Relations page to access our current Media Kits.

Advertising Terms & Conditions

Click here to view our current Advertising Terms & Conditions

 


 

Magazine Subscription Customer Service
Please click the link below to contact our Customer Service Department directly regarding your subscription.

Antique Trader Weekly
Bank Note Reporter
Blade
Coin Prices
Coins Magazine
Comics Buyers Guide
Deer & Deer Hunting
Family Tree
Goldmine
Gun Digest
Horticulture
HOW
Military Trader
Military Vehicles
Numismatic News
Old Cars Weekly
Pastel Journal
Popular Woodworking
Print
Sports Collectors Digest
The Artist’s Magazine
Trapper & Predator Caller
Turkey & Turkey Hunting
Watercolor Artist
World Coin News
Writer’s Digest

 



Bad Agents

It has come to our attention that our subscribers are receiving marketing promotions including phone calls from individuals/companies regarding their subscriptions with F+W Media. These individuals/companies are offering renewals (often 3-year renewals) and are very aggressive in asking for bank account numbers or credit card numbers.

We have no relationship with these companies and have no guarantee subscriptions purchased from these companies will be sent to F+W Media.

Below please find a list of companies that are unauthorized to sell subscriptions from or represent F+W Media in any way.

Associated Publishers Subscription Services
Business Subscriber Services
Choice Magazine, Inc.
Circulation Billing Services
Discount Readers Club
First Premier Subscribers
First Premier Subscriber Services
Global Data Services
Increase Publications
I-Books
Magazine Billing Services
Magazine Discounters
Magazine Offer Agency
Magazine Payment Services
Magazine Processing Center
National Magazine Services, Inc.
Periodical Billing Services
Platinum Publishing Services, Lakeshore Publishing
Premier Subscriber Services
Publisher Discount Service
Publishers Billing Agency, Inc.
Publishers Billing Center
Publishers Billing Exchange, Inc.
Publishers Billing Services
Publishers Distribution Service
Publishers Payment Services
Publishers Periodical Service
Publishers Services Exchange
Rapid Magazine Collection
Readers Billing Services, Inc.
Readers Payment Service
Renewal Billing Associates
Renewal Billing Services
Rocky Mountain Readers Service
Subscription Billing, LLC
Subscription Renewal Service
Subscriptions Direct!
Taylor-Geoffrey, Inc
United Magazine Services Inc.

To protect yourself against identity theft, do not disclose any bank account information or credit card information to these companies.

Please note that we do use some legitimate subscription services to sell our publications. However, these agencies will not ask for bank account or credit card information over the telephone. For more secure ordering, we encourage you to renew your subscription through our mailed renewal notices or online. Our mailed renewal notices always display the magazine logo and ask that payments be sent to our customer service center in Palm Coast, Florida.